A sunset view of the Stone Arch Bridge and Mississippi River as seen from the Guthrie’s Endless Bridge.

Reopening FAQ

Thanks for sending us so many great questions. We’ve put them in one handy place and will do our best to keep things updated as we count down to reopening this summer.

VISITING THE BUILDING

When will the building reopen for visitors?
We reopen on July 8, and we can’t wait to see you. Our lobbies and public spaces will be open for the public to enjoy Thursday through Sunday from 10 a.m. to 5 p.m. — no reservations required.

Will the Guthrie Store be open during building hours?
We’re not sure yet, but we’ll have an answer for you soon.

Will backstage and architecture tours resume when the building opens?
Not at this time, but we hope to offer tours beginning in late fall.

When may I rent a Guthrie space for an event?
We will reopen for rentals in January 2022. Available dates and spaces will be announced no later than September 1, 2021.

When will your bars and restaurants open?
It’s likely that food and beverage service will resume in phases, and we look forward to sharing more information in the coming months.

SAFETY PROTOCOLS

Will face masks or vaccinations be required for guests, patrons and staff?
Because the guidelines continue to change frequently, we don’t have an answer at this time. We will continue to follow city, state and CDC guidelines as well as internal protocols determined in coordination with the Actors’ Equity Association. We’ll share our safety guidelines when we know them, so stay tuned.

I’m not comfortable coming to the theater yet. Will streaming be available for future productions?
As we work to rebuild the organization, we are still determining this.

Has the Guthrie installed increased ventilation?
We’ve made building improvements to help ensure the health and safety of staff and guests, including increased air flow and the installation of high-efficiency MERV 13 air filters.

2021‒2022 SEASON

When will the 2021‒2022 Season be announced?
We announced our upcoming season on June 8, and you can explore the lineup here.

Will season ticket holders receive a packet with seat assignment options?
Subscribers will receive ordering information via email soon after the season announcement on June 8.

When do A Christmas Carol tickets go on sale?
Single tickets go on sale to the general public on September 7. Subscribers may purchase group tickets on August 19 and single tickets on August 24. 

Will you also offer Dickens’ Holiday Classic, your virtual telling of A Christmas Carol, this year?
We were overwhelmed by the positive response to last season’s virtual production. At the moment, we’re focused on building an all-new stage production and eager to gather for in-person performances this fall. We hope to know more about the future of Dickens’ Holiday Classic by the end of July.

Will student matinees be available?
Yes, student matinees for A Christmas Carol, A Raisin in the Sun and The Tempest go on sale August 31 via our online request form. Beginning September 7, we will also accept orders via phone and email. Ticket prices are $20 for A Christmas Carol and $16 for all other productions. Additional discounts may be available based on your school’s free and reduced lunch percentage.

TICKETS

May I use my tickets from a previous performance?
Yes. The value of any tickets that were not donated or refunded has been credited to your Guthrie account and may be applied when you purchase single tickets, season ticket packages, education classes or gift certificates.

How do I find out how much money I have on account?
Reach out to the Box Office at 612.377.2224 or boxoffice@guthrietheater.org. In the coming weeks, we’ll send you an email with your account balance for reference.  

I have a complimentary ticket voucher. When may I use it?
We will announce eligible dates for ticket vouchers no later than August 2.

Will season ticket holders maintain their seat assignments?
For season ticket holders with seats in both the thrust and proscenium stages, yes. For subscribers with fewer than six plays in their package or season tickets for a single stage, we’ll do our best to help patrons identify the best seating and price area for their needs. If you have questions when you receive your renewal invoice, please call the Season Ticket Office at 612.225.6238 or 1.877.997.3276 (toll-free), Tuesday through Saturday from noon to 5 p.m.

Will the rush line be open? 
Yes, we expect the rush line to return. We’ll share details closer to the first show of the season. 

I’d like to purchase a gift certificate for a friend. What’s the best way to do this?
Thank you! Guthrie gift certificates may be used toward the purchase of play tickets, classes or tours. They never expire and may be redeemed online or at the Box Office. Learn more and purchase here.

 VOLUNTEERING

How do I volunteer at the Guthrie? 
Thanks for your interest in serving our community. We’re not ready for volunteers at this time, but keep checking back for updates.

Will volunteer points still be available to use?
We’re working on an answer to this, and we’ll keep you posted.

Will past and present volunteers be welcomed back first?
When our volunteer program resumes, former and current volunteers will be the first to know! 

Have a question we didn’t answer? Let us know below.