HGO 2020-21 Subscription Ticket Request Form

Thank you for being a loyal supporter of Houston Grand Opera. We are saddened by the cancellation of the upcoming performances through February 2021. 

We have moved your subscription order to the 2021-22 season for your convenience. This means you will not need to resubscribe and you will keep the seats you love. 

As a thank you for your continued support, we will honor your seats to Breaking the Waves and The Sound of Music for free.

If you choose to donate the cost of your subscription back to HGO, you will still be able to renew your seats for the 2021-22 season and receive free tickets to Breaking the Waves and The Sound of Music.

Your options are:

1. Roll over your subscription to next season. No action is needed at this time. 

2. Donate your tickets back to HGO and receive a tax receipt for the amount.

To request a refund for the value of your subscription, please contact customer care at 713-228-6737 or customercare@hgo.org for further assistance. If a refund is given, subscription seats will be released and become available to purchase by other customers. 

Donating the value of your tickets: Houston Grand Opera is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible. HGO will send you a tax receipt by September 30, 2020. You will maintain your seats for next season and receive free tickets to the spring rep. 

Refunds: Refunds are excluded from our terms and conditions at the time of the sale. However, if you request a refund, our team will refund the value of your tickets to your original method of payment by August 30, 2020 minus all fees. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Houston Grand Opera. HGO is not responsible for the refund practices put in place by secondary ticket providers. All subscribers that request a refund will release their seats for general sale.