Venue Assistant Application Form 

We're ready when you are...

Thank you for expressing an interest in volunteering with Leeds Arts Events & Venues. We really value your support in creating amazing experiences for audiences at our venues.

The Role

As a Front of House volunteer you'll have backstage access to the city's home for world class entertainment. You'll be an integral part of the Front of House team across our venue, welcoming audiences from a range of cultures and backgrounds. You'll provide an inclusive, friendly, approachable customer experience, helping audiences find their way around the building, checking tickets, and answering queries. From our sell out yearly Pantomime, to award winning Stand-up Comedy, your enthusiasm for our exciting programme will create an atmosphere not to be missed 

Volunteer Shifts 

We are lucky enough to showcase a variety of performances which vary in scale and style from week to week, and understand that everyone has different commitments and availability. Typical Front of House shifts are between 3 to 5 hours, and we have both day time and evening opportunities. We are recruiting for a pool of volunteers to operate on a monthly basis. You should be able to commit to at least two short shifts a month. 

Once you have been accepted as a Front of House volunteer, you will be contacted at the start of each month with a schedule of events to sign up to. 

We are looking for:
  • Volunteers who are over the age of 18
  • Volunteers who are passionate about the arts 
  • Volunteers with the ability to interact with a diverse range of audiences
  • Volunteers who are confident communicators
  • Volunteers who enjoy creating a positive team atmosphere 
  • Volunteers who are friendly, reliable and flexible
  • Volunteers to be familiar with our programme of events and activities 
  • Volunteers to undertake any training which may be required
  • Volunteers who represent our belief that culture belongs to everyone, no matter their background.
 
Your Safety 
As we emerge from lockdown, the human element of this Front of House role is more important now than ever before. Your safety and comfort is incredibly important to us. We will be available to support your volunteer journey, so that you can make an informed decision about whether the role is right for you. Each volunteer role will be risk assessed, and volunteer handbooks and training sessions will provide more information on how we are adapting our events this year. Our Volunteer Coordinator will be responsible for ensuring a safe and rewarding volunteer experience, so that you can enjoy welcoming audiences back to live events with a smile!

Volunteer Benefits
You'll be part of a dedicated community operating some of the regions most historic and unique venues. Alongside access to training opportunities, and the chance to gain new skills, you'll get to watch a variety of performances, plus receive discounted tickets and refreshments at the bar. With talks from some of the big names in literature, international orchestras, new cinema releases, and Leeds International Beer Festival coming up, you won't want to miss this opportunity to get involved! 

Application
Please email aev.volunteers@leeds.gov.uk
  • To ask us anything about volunteering and the roles available 
  • To request this application form in an alternative format
  • To submit your application as a voice note
or
  • To access support with your application process 
For more information about our events please visit: https://www.leedstickethub.co.uk/whats-on/

The information you provide will be stored securely in accordance with the Data Protection Principles. Please see our Privacy Notice for further information.

Your Details

Which pronoun should we use when communicating with you?

Are you over the age of 18?*

What is your T-shirt size?

Emergency Contact

Please provide details including a phone number of a family member/next of kin/ friend we could contact in the event of an emergency during the time you are volunteering with us. 

Your Experience

Do you have any Events or Customer Service experience?*

Your Availability

Please visit Leeds Ticket Hub to view what's on over the next few months at our venues. At this stage, we are looking for an idea of your general availability. Don't worry if this changes, we will be sending out a schedule of shifts available to volunteers each month. 

Are you available for at least two shifts each month with us?*

What is your general availability?*

Accessibility

In line with our Equality & Diversity Policy, Leeds Arts, Events & Venues promote the creation of asset based volunteer roles, and welcome individual input on tasks and responsibilities.

Are there any adjustments we can make to support you in your application process, training session, or role with us?*

Do you have any medical conditions or severe allergies that we need to know about?*

Identity Check

To volunteer with Leeds Arts, Events & Venues we will need to see a copy of your photo ID. This can be your Passport, Driving Licence, National Identity Card, or another form of Identification which includes an image of you. If you haven't got a camera, don't worry, you can bring a hard copy with you to the training session. 

Please use the button below to send your ID to us. 

Your ID will only be used to verify your age and will be securely destroyed once your application has been approved. For further information on how Leeds City Council processes information regarding your application, please see the link to our privacy notice.

Do you have any unspent criminal convictions or cautions?*

This role does not require a criminal record check (DBS) & is not exempt from the Rehabilitation of Offenders Act, so we only require you to disclose criminal convictions that are not spent.

Volunteer Opportunities

We would like to stay in touch to let you know about the latest volunteer roles, cultural events, and training opportunities curated in partnership with the Leeds Arts, Events & Venues team. You can unsubscribe at any time.

Would you like to join our volunteer opportunities mailing list? *